Privacy Policy.

PlayBlind complies with applicable laws, including Korea’s Personal Information Protection Act. This policy explains the information collected through the app and web services, its purposes and retention periods, and your rights.

Account and profile information

• Email address, verification status and sign-in history
• Nickname, age or date of birth, gender and activity area
• Relationship preferences, preferred partners, interests and boundaries
• Approximate location, used to calculate distance and make recommendations

Information generated during use

• Bio, profile photos and videos, and preference test results
• Posts, comments, chats, and reports, blocks and hidden-content records
• Matching history, expressions of interest, and point earning, spending and purchase records
• STI test reports, marital-status documents and review results, only when you apply for verification
• Device identifiers, push tokens, IP addresses, app versions, and access, usage, error and crash logs

Beta tester application information

• Application email address, preferred testing device (Android, iOS or both), consent status and time, and application language

• Account registration, age checks and account verification
• Providing and operating the service
• Matching and recommendations
• Operating real-time chats and the community
• Customer support and complaint handling
• Sending applicants download links for beta tests and the official release
• Preventing misuse, managing safety and handling reports
• Service improvement, performance and incident analysis, and usage statistics
• Compliance with legal requirements

We retain information while your account remains active. When you close your account, we handle it as follows:

• General personal data: deleted within 30 days of account closure
• Information subject to legal retention requirements: retained under applicable laws
• Posts, chats and media: retained until you delete them or close your account. Records needed to handle reports or disputes may be retained to a limited extent under applicable laws and internal standards.
• Verification documents: retained while verification is active or until you request deletion or close your account. Access is restricted to the minimum permissions needed for review and verification operations.
• Beta tester email addresses and consent records: retained until test and launch notices have been sent or deletion is requested

• Encryption: all sensitive information is protected using HTTPS and up-to-date encryption technologies
• Access controls: only authorized staff can access personal data
• Regular monitoring: systems to monitor and prevent security breaches
• Staff training: regular training on personal data protection

We do not sell your information or share it with third parties without consent or a legal basis.

• Court orders or legal requests
• Where required in the public interest
• Cooperation with criminal investigations

Service providers:

• Google Firebase and Google Cloud: authentication, databases, file storage and server functions
• Google Analytics for Firebase and Crashlytics: usage statistics and performance and error analysis
• Firebase Cloud Messaging: app notifications
• Google Play: app distribution and in-app purchase and subscription processing
• SendGrid: email verification and customer support emails
• Resend: beta tester application confirmations, selection notices and download instructions

You may exercise the following rights:

• Access and review your personal data
• Request correction or deletion
• Request suspension of processing
• Request data portability

To exercise your rights, use the account or profile settings in the app, the account deletion request page or growth@play-blind.com.

PlayBlind is for adults aged 19 and over only. We prohibit minors from registering and do not collect their personal data. If information is identified as belonging to a minor, we delete the account and associated information.

We use the following technologies to improve the service:

• Cookies: storing preferences and sign-in information
• Log data: service usage statistics
• Analytics tools: Google Analytics measures screen visits, time spent, navigation, button clicks, scroll depth, whether input was started or completed, and referral sources

We do not send the actual content of email addresses, nicknames, chats, posts, comments, searches or test answers entered by users to Google Analytics. Input activity is recorded only as non-identifying states, such as field type, whether a value is present and its length range.

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This policy may change to reflect changes in law or improvements to the service. We will announce significant changes through the service or by email.